Details: Office Location / Address: Regular Education Level: NAM-USA-NY-New York Shift: Full-time Employee Status: Bachelor's Degree Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. Citi's global Operations and Technology (O&T) was integrated in 2008 under a single management structure which is tightly integrated with Citi's businesses. With 110,000 employees in 102 countries, O&T plays a central role in driving value for the firm and its clients. It provides a foundation for technology, processes and people that enable Citi to achieve its day-to-day operational and its long-term growth goals. As measured by transaction volumes and customer touch points alone, Citi's global O&T is one of the largest single organizations in the world. O&T provides products and services in the following areas:•Global technology infrastructure•Management of IT vendors•Information Security & business continuity•Facilities management•Payment processing & cash management•Shared service centers & procurement•Customer contact centers•Software & application developmentJob Responsibilities•QA partner to Chief Auditor IT•QA of Third Parties and Change/Programs•Carry out regular period scorecard reviews and share best practice and common pitfalls with relevant teams and provide focused training as and when needed.•Assisting in the review and improvement of global Internal Audit methodology and practices through:•Drafting and presenting methodology documents, guidance notes and practice guides.•Developing and rolling out targeted methodology training.•Providing day to day support and guidance to auditors on methodology-related matters.•Ensure the workflow within the toolkit supports key methodology requirements.•Conduct Stakeholder feedback program using QA framework. Feedback loop into methodology and training communicated to the Chief Auditor Strategy, QA, Methodology and Communications.•Share industry best practice, common pitfalls with teams globally. Prepare FAQs•QA of IT's completed risk assessment, Quarterly Refresh as part of Quarterly Business Monitoring.•QA review of auditable entities.•Conduct Site Reviews (location reviews)•Develop QA thematic reporting from Site Reviews specifically on organization structure, scorecard best practices, toolkit effectiveness, audit universe coverage, audit efficiency assessement, compliance with Internal Audit standards•Lead in QA Thematic Review•Global Methodology training, focused training as and when needed•QA of IT's Internal Audit presentations for Audit Committees, Management Committees and stakeholder meetings including BRCC and CCO reporting.•Conduct pro-active 'hot reviews', Internal Audit location reviews (site reviews), an efficient and effective scorecard evaluation and reporting mechanism, a continuous improvement program and other solutions to drive a best in class quality assurance function for a leading global financial services group.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance to subsidiary boards and audit committees, as appropriate, on issues, trends, root causes and impacts to the respective business activities and the group.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance to senior management on issues, trends, root causes and impacts to the respective business activities and the group.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance in accordance with requirements and appropriate expectations to regulators and supervisors on issues, trends, root causes and impacts relating to governance, risk management and internal control issues.•Develop an approach, methodology and tool kits including reporting formats for managing the plan, budget, management information and headcount.•Develop an approach, methodology and tool kits including reporting formats for monitoring compliance with IA methodology and IA's adherence to regulation in the respective jurisdictions in which Citi and IA operate.
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