Details: Office Location / Address: Regular Education Level: NAM-USA-NY-New York Shift: Full-time Employee Status: Bachelor's Degree Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. Citi's global Operations and Technology (O&T) was integrated in 2008 under a single management structure which is tightly integrated with Citi's businesses. With 110,000 employees in 102 countries, O&T plays a central role in driving value for the firm and its clients. It provides a foundation for technology, processes and people that enable Citi to achieve its day-to-day operational and its long-term growth goals. As measured by transaction volumes and customer touch points alone, Citi's global O&T is one of the largest single organizations in the world. O&T provides products and services in the following areas:•Global technology infrastructure•Management of IT vendors•Information Security & business continuity•Facilities management•Payment processing & cash management•Shared service centers & procurement•Customer contact centers•Software & application developmentJob Responsibilities•QA partner to Chief Auditor IT•QA of Third Parties and Change/Programs•Carry out regular period scorecard reviews and share best practice and common pitfalls with relevant teams and provide focused training as and when needed.•Assisting in the review and improvement of global Internal Audit methodology and practices through:•Drafting and presenting methodology documents, guidance notes and practice guides.•Developing and rolling out targeted methodology training.•Providing day to day support and guidance to auditors on methodology-related matters.•Ensure the workflow within the toolkit supports key methodology requirements.•Conduct Stakeholder feedback program using QA framework. Feedback loop into methodology and training communicated to the Chief Auditor Strategy, QA, Methodology and Communications.•Share industry best practice, common pitfalls with teams globally. Prepare FAQs•QA of IT's completed risk assessment, Quarterly Refresh as part of Quarterly Business Monitoring.•QA review of auditable entities.•Conduct Site Reviews (location reviews)•Develop QA thematic reporting from Site Reviews specifically on organization structure, scorecard best practices, toolkit effectiveness, audit universe coverage, audit efficiency assessement, compliance with Internal Audit standards•Lead in QA Thematic Review•Global Methodology training, focused training as and when needed•QA of IT's Internal Audit presentations for Audit Committees, Management Committees and stakeholder meetings including BRCC and CCO reporting.•Conduct pro-active 'hot reviews', Internal Audit location reviews (site reviews), an efficient and effective scorecard evaluation and reporting mechanism, a continuous improvement program and other solutions to drive a best in class quality assurance function for a leading global financial services group.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance to subsidiary boards and audit committees, as appropriate, on issues, trends, root causes and impacts to the respective business activities and the group.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance to senior management on issues, trends, root causes and impacts to the respective business activities and the group.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance in accordance with requirements and appropriate expectations to regulators and supervisors on issues, trends, root causes and impacts relating to governance, risk management and internal control issues.•Develop an approach, methodology and tool kits including reporting formats for managing the plan, budget, management information and headcount.•Develop an approach, methodology and tool kits including reporting formats for monitoring compliance with IA methodology and IA's adherence to regulation in the respective jurisdictions in which Citi and IA operate.
Showing posts with label Methodology. Show all posts
Showing posts with label Methodology. Show all posts
Sunday, 8 July 2012
Quality Assurance Methodology- Annual Planning/ Risk Assessment-
Details: Office Location / Address: Education Level: Bachelor's Degree Shift: Day Job Employee Status: Regular Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. •QA partner with CA for GCG, ICG, COE Chief Auditor, Chief Audit Executives, Heads of Audit and their direct reports.•Working with the Chief Auditor Strategy, QA, Methodology and Communications to carry out independent QA reviews - particularly the Annual Audit Plan (quality, governance, framework, auditable entities, quality of risks assessments)•Coordinate Consumer audit coverage and audit efforts, working closely with Asia Pac and LATAM QA Directors.•Lead Quarterly Annual Planning and Audit Planning working groups for Citi's Internal Audit.•Transform and drive IA to link Business monitoring results to the Quarterly refresh process.•QA of Risk Assessment updates on a quarterly basis are driven from information gathered through business monitoring - this would involve checking and challenging documentation and rationale for risk assessments, scores and ultimately the Audit Needs.•Working closely with Operations to ensure quality Annual Audit plan is prepared.•Working closely with the QA colleagues to check and challenge audit universe, and auditable entities.•Transparent audit universe and entities transformation via audit committee reporting, transformation presentation. Share industry best practice, common pitfalls with teams globally.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance to subsidiary boards and audit committees, as appropriate, on issues, trends, root causes and impacts to the respective business activities and the group.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance to senior management on issues, trends, root causes and impacts to the respective business activities and the group.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance in accordance with requirements and appropriate expectations to regulators and supervisors on issues, trends, root causes and impacts relating to governance, risk management and internal control issues.•Working closely with Operations (MI), develop an approach, methodology and tool kits including reporting formats for managing the plan, budget, management information and headcount.
Quality Assurance Methodology- ICG- 12021767
Details: Office Location / Address: Regular Education Level: NAM-USA-NY-New York Shift: Full-time Employee Status: Bachelor's Degree Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. •QA partner with ICG ex CTS auditors, particularly with the ICG Chief Auditor and its direct reports.•Reports to the Chief Auditor Strategy, QA, Methodology and Communications to carry out independent QA reviews of assurance work performed by internal auditors including Hot Reviews, Site Reviews, moderating cold review scorecards and Thematic Reviews.•Assisting in the review and improvement of global Internal Audit methodology and practices through:•Drafting and presenting methodology documents, guidance notes and practice guides.•Developing and rolling out methodology training that are subject matter relevant to Investment Banking products and to take into account of current industry practice•Providing day to day support and guidance to auditors on methodology-related matters.•Share industry knowledge, best practice, near misses experience from previous auditing background, transfer knowledge to ICG auditors via report review, QA clinics, hot reviews, lunch & learn sessions and bite-size training.•Perform risk based Hot Reviews - auditing auditors during live audits: Subject Matter check and challenge, methodology adherence and understand auditors' rationale and judgment call.•Conduct Stakeholder feedback program using QA framework. Feedback loop into methodology and training communicated to the Chief Auditor Strategy, QA, Methodology and Communications•QA of ICG audit team's completed risk assessment, Quarterly Refresh as part of Quarterly Business Monitoring again using industry knowledge.•QA of ICG's Internal Audit presentations for Audit Committees, Management Committees and stakeholder meetings including BRCC, and CCO reporting.•Conduct Site Reviews (Internal Audit sites around the world to test Internal Audit standards and compliance with Group and local policies) using the QA testing strategy, i.e., develop and maintain Internal Audit universe, risk assessment; incorporating scorecard results, thematic review results.•Lead QA Thematic Reviews.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance to subsidiary boards and audit committees, as appropriate, on issues, trends, root causes and impacts to the respective business activities and the group.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance to senior management on issues, trends, root causes and impacts to the respective business activities and the group.•Working with the QA team to develop a methodology to provide a valued interactive program of support and assurance in accordance with requirements and appropriate expectations to regulators and supervisors on issues, trends, root causes and impacts relating to governance, risk management and internal control issues.•Working with the QA team to develop a valued interactive program of support and assurance covering the assessment and reporting of Key Risks across businesses and products, legal entities and jurisdictions, providing stakeholders with insight and practical solutions to improve the control culture and environment across Citigroup - outcome expected would be Quarterly Principal Risk Reporting.•Use QA scorecards (ICG) for compliance with Internal Audit Methodology and Internal Audit's to identify root cause, trends, and impact on Internal Audit's adherence to regulation in the respective jurisdictions in which Citi and Internal Audit operate.•Participate in ICG IA team meetings and share best practice, common pitfalls identified from Scorecards, Site Reviews and Thematic Reviews. •Develop an approach to promote knowledge sharing and promulgation of best practices across Internal Audit and Citi (e.g Road show materials, participation in graduate milk rounds to promote Citi and Internal Audit)
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